Concierge service in the right residential building is really an enhancement to a lifestyle, and that’s what residents look for when they go buy a property. They are looking for a particular lifestyle and they are looking for everything to support that lifestyle and concierge services tend to fit into a particular lifestyle.

A person will be at the lobby for a designated time period during the day and night, available to aid residents with simple tasks, while also providing a sense of security and authority to the building at large. Concierges may work double-duty and share the responsibilities of a
secondary role. Most of the concierge service personnel are also the security guards.

From a perception standpoint, there is clearly value in knowing that a person is monitoring the security issues, helping with packages or baggage, serving as a liaison for maintenance requests, or monitoring who comes in and out of the building.